Privacy Policy

We may collect the following information when you use Awaledger.

We use your information to:

• Create and manage your Awaledger account
• Help you record and organise business transactions
• Process receipt uploads and extract information using OCR or AI-assisted tools
• Generate dashboards, reports, insights, and summaries
• Help you calculate product costs and suggested prices
• Provide customer support
• Send important account, security, and service messages
• Improve Awaledger's product features and user experience
• Detect errors, prevent misuse, and protect the platform
• Comply with legal obligations where required

Awaledger may use AI-assisted tools to extract information from receipts, classify records, summarise business data, and provide insights.

AI-generated outputs may not always be correct or complete. Review and confirm any extracted, suggested, or generated information before you rely on it or save it as part of your business records.

Awaledger does not provide certified accounting, tax, legal, investment, lending, or professional financial advice.

Where applicable, we rely on lawful bases such as:

• Your consent
• Providing the service you requested
• Our legitimate interest in improving and securing Awaledger
• Compliance with legal obligations

We do not sell your personal or business data.

We may share limited information with trusted service providers who help us operate Awaledger, including hosting, email, file storage, analytics, error monitoring, AI, OCR, and customer support providers. These providers should use your information only to provide services to Awaledger and not for unrelated purposes.

We may disclose information if required by law, regulation, or court order, or to protect the rights, safety, and security of Awaledger, our users, or others.

We use reasonable technical and organisational measures to protect your information from unauthorised access, loss, misuse, alteration, or disclosure.

No online service can guarantee complete security. Keep your login details safe and tell us if you suspect unauthorised access to your account.

We keep your information for as long as necessary to provide Awaledger, comply with legal obligations, resolve disputes, prevent fraud, and maintain business records.

You may request deletion of your account or certain personal data, subject to legal or operational requirements.

Depending on applicable law, you may have the right to:

• Request access to your personal data
• Correct inaccurate information
• Request deletion of your personal data
• Object to certain processing
• Withdraw consent where processing is based on consent
• Request restriction of processing
• Request portability of your data
• Complain to a data protection authority

To exercise your rights, visit our Contact page or email privacy@awaledger.com.

Awaledger may use cookies or similar technologies to keep you signed in, remember preferences, improve performance, understand usage, and protect the platform. You can control cookies through your browser settings, but some features may not work properly if you disable them.

Awaledger is intended for business users and is not directed at children. We do not knowingly collect personal information from children.

Some service providers may process or store data outside your country. When this happens, we take reasonable steps to make sure your information receives appropriate protection.

We may update this Privacy Policy from time to time. If we make important changes, we may notify users through the platform or by email.

For questions about this Privacy Policy or how we handle your data, visit our Contact page, email support@awaledger.com, or contact our privacy team at privacy@awaledger.com.